30‑Day Money‑Back Guarantee

At CALDOREX, your satisfaction is our priority. If your purchase from caldorex.pro doesn’t meet expectations, you’re protected by our straightforward 30‑Day Money‑Back Guarantee.

Start a Refund Request Contact Support

Qualifying Purchases

The CALDOREX Money‑Back Guarantee applies to purchases made directly through caldorex.pro.

Products purchased via our official website
Orders completed within the last 30 calendar days
First-time purchases of each product
Orders with valid proof of purchase (order confirmation or receipt)

Refund Period

You may request a refund within 30 days from the delivery date of your order. Requests submitted after this period may not be eligible for reimbursement.

How to Submit a Claim

Email our support team with your order number.
Briefly describe the reason for your refund request.
Attach proof of purchase.
Follow return instructions provided by our team (if applicable).

Refund Processing

Once your request is reviewed and approved, refunds are issued to the original payment method.

Processing time: 5–10 business days
Original payment method only
Confirmation email once completed

Requirements

To maintain fairness and transparency, the following conditions must be met:

Return request submitted within 30 days
Valid proof of purchase provided
Product returned if instructed
No evidence of misuse, abuse, or intentional damage

Exceptions

Purchases made through third‑party retailers
Refund requests submitted after 30 days
Shipping fees (unless required by law)
Promotional or clearance items marked as final sale